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Independent crm software profile

Salesforce

Salesforce is listed for enterprise sales teams and large organizations, with recorded capabilities including CRM, sales cloud, service cloud. Check that your required features are included in the plan you would buy.

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Salesforce's documentation defines opportunities as deals progressing through stages and shows how that structure underpins pipeline management. This is useful for larger teams that need reporting and shared process discipline. The trade-off is the configuration and administration required to make stages, fields and access rules reliable. Smaller teams may adopt a simpler CRM more quickly and at lower total cost. Compare forecast credibility and full implementation resources rather than the raw breadth of an enterprise feature list.

Before you choose: Model five opportunity stages and estimate licensing and administration. Editorial assessment 2026-10-08. First-party documentation informed this editorial assessment.

Best for

  • enterprise sales teams
  • large organizations
  • complex CRM operations

Key capabilities

CRMsales cloudservice cloudautomationanalyticsintegrationsAI

Pricing at a glance

Paid plans; See vendor for current pricing

Category: crm

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AI interoperability

How Salesforce works with AI assistants and agents

Strong

Salesforce hosts MCP servers that expose org data, Apex actions, flows, Agentforce agents and Prompt Builder templates as tools for Claude, ChatGPT and Slackbot, with OAuth through an External Client App. Verified AI clients include Claude and ChatGPT. Official MCP support is recorded. AI interoperability last verified on 2026-10-27.

Named assistants: Claude and ChatGPTMCP: Official

AI compatibility: Manufacturer-confirmed, verified 2026-10-27.

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Plans and buying conditions

Documented plan details

Starter Suite · USD · monthly billing
Plan
Starter Suite
Monthly equivalent
USD 25.00 per billed user
Billing
Monthly billing
Price checked
2026-10-24
Starter Suite · USD · annual billing
Plan
Starter Suite
Monthly equivalent
USD 25.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-24
Upfront annual subscription
USD 300.00 per billed user
Pro Suite · USD · annual billing
Plan
Pro Suite
Monthly equivalent
USD 100.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-24
Upfront annual subscription
USD 1,200.00 per billed user

Published list prices retain their currency, billing commitment and included allowance. Annual monthly equivalents require an upfront annual payment. Taxes, implementation and unpublished extras are excluded. A listed unit price does not establish the final checkout total or local eligibility.

Frequently asked questions

What is Salesforce best for?

Salesforce is recorded in the ToolScout catalog for enterprise sales teams, large organizations, complex CRM operations.

Does Salesforce work with ChatGPT, Claude, Gemini or AI agents?

Yes. Salesforce hosts MCP servers that expose org data, Apex actions, flows, Agentforce agents and Prompt Builder templates as tools for Claude, ChatGPT and Slackbot, with OAuth through an External Client App. Last verified on 2026-10-27.

How current is this Salesforce profile?

The source data for this profile was last checked 2026-09-01.

Information last checked 2026-09-01. This profile is due for a re-check against the manufacturer's pages. AI interoperability independently verified on 2026-10-27. Product details can change. Affiliate relationships do not influence ToolScout rankings or recommendations.

Editorial evidence: first-party vendor source recorded in the ToolScout catalog and separated from the commercial outbound route.

Report outdated informationHow ToolScout verifies software information