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Independent crm software profile

Freshsales

Freshsales is listed for small businesses and sales teams, with recorded capabilities including CRM, lead management, deal pipeline. Check that your required features are included in the plan you would buy.

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Freshsales documents rules that update contact stages after changes to deal records. That can reduce manual cleanup when a sales team has clear lifecycle definitions. The downside is that incorrect deal stages and duplicate contacts propagate through automatic updates, distorting forecasting and communications. Verify which actions are included in the intended plan and who maintains the rules. Judge adoption and reporting accuracy, not only pipeline feature count.

Before you choose: Create a deal-stage update workflow and test open, won and duplicated deals. Editorial assessment 2026-10-08. First-party documentation informed this editorial assessment.

Best for

  • small businesses
  • sales teams
  • growing companies

Key capabilities

CRMlead managementdeal pipelineemailautomationanalyticsAI assistance

Pricing at a glance

Free and paid plans may vary; See vendor for current pricing

Category: crm

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Plans and buying conditions

Documented plan details

Growth · USD · annual billing
Plan
Growth
Monthly equivalent
USD 9.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-12
Upfront annual subscription
USD 108.00 per billed user
Pro · USD · annual billing
Plan
Pro
Monthly equivalent
USD 39.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-12
Upfront annual subscription
USD 468.00 per billed user
Enterprise · USD · annual billing
Plan
Enterprise
Monthly equivalent
USD 59.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-12
Upfront annual subscription
USD 708.00 per billed user
Growth · EUR · annual billing
Plan
Growth
Monthly equivalent
EUR 9.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-20
Upfront annual subscription
EUR 108.00 per billed user
Pro · EUR · annual billing
Plan
Pro
Monthly equivalent
EUR 39.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-20
Upfront annual subscription
EUR 468.00 per billed user
Enterprise · EUR · annual billing
Plan
Enterprise
Monthly equivalent
EUR 59.00 per billed user
Billing
Annual billing, paid upfront
Price checked
2026-10-20
Upfront annual subscription
EUR 708.00 per billed user
Capabilities and limits by plan
  • Pro: automated email sequences (checked 2026-10-12)
  • Pro: sales automation (checked 2026-10-12)
  • Growth: built-in calling (checked 2026-10-24)
  • Pro: pro limits per user limit · 10 users per total (checked 2026-11-01)
  • Enterprise: enterprise limits per user limit · 25 users per total (checked 2026-11-01)

Published list prices retain their currency, billing commitment and included allowance. Annual monthly equivalents require an upfront annual payment. Taxes, implementation and unpublished extras are excluded. A listed unit price does not establish the final checkout total or local eligibility.

Frequently asked questions

What is Freshsales best for?

Freshsales is recorded in the ToolScout catalog for small businesses, sales teams, growing companies.

How current is this Freshsales profile?

The source data for this profile was last checked 2026-09-01.

Information last checked 2026-09-01. This profile is due for a re-check against the manufacturer's pages. Product details can change. Affiliate relationships do not influence ToolScout rankings or recommendations.

Editorial evidence: first-party vendor source recorded in the ToolScout catalog and separated from the commercial outbound route.

Report outdated informationHow ToolScout verifies software information